Chuyên gia bảo hiểm và hỗ trợ hành chính với kinh nghiệm đa dạng. | Nam | 1980 | Gò Vấp – Hồ Chí Minh

Life Insurance, Project Coordination, Translation, Economics, Personal Assistant, Customer Service, Time Management, Teamwork, Financial Solutions, Cold Calling, Administrative Support, Market Research …

CURRICULUM VITAE

A. Personal Details:
– Full Name: Mai Quốc Trinh
– Address: 1/26, Nguyen-Van-Dung Street, Ward 6, Go-Vap District, HCMC
– Nationality: Vietnamese, Australian
– Contact numbers:
– Email address:

B. Educational Background:
– Master of Economics (02/2005 – 12/2005):
– The University of Western Australia (UWA)

– Bachelor of Economics with Honours (02/2004 – 12/2004):
– The University of Western Australia (UWA)
– Major: International Business Economics

– Bachelor of Economics (07/2000 – 12/2003):
– The University of Western Australia (UWA)
– Major: Money and Banking, International Business Economics

C. Personal Skills and Characteristics:
1. Personal Skills:
– Quickly Learn Core Ideas of Issues or Problems
– Quickly Learn New Procedures, Programs or Methodologies and Apply into Practice
– Quickly Adapt into New (Working) Environments
– Quickly Follow Instructions and Trainings
– Well Manage Time and Work Load (Very Good at Completing Assignments by Deadlines)
– Work Well Both Individually and in Team
– Good at Supporting and Assisting Others
– Quickly Fall in Line with Colleagues, Team/Club/Community Members, etc.
– Computer Skills: Intermediate-to-Advanced

2. Personal Characteristics:
– Very Patient in Achieving Targets (Work, Study, etc.)
– Hard Working, Especially When on Duties
– Fast Learning, Especially to Adapt into New Circumstance
– Very Punctual – Hardly Be Late Unless Experiencing Really Tough Problems
– Often Aiming at Excellence – The Better Duties are Accomplished, the More Satisfied
– Generally Friendly and Helpful, Especially in Team Work
– Usually Stand Up for Challenges Because They are Opportunities to Test My Capabilities
– Loyal to the Course of the Business
– Very Careful and Straightforward When Performing Tasks

D. Work Experience:
– Life Insurance Agent:
– 02/2018 – Current
– Manulife
– Make Cold Calls to Approach Prospects
– Deliver Appropriate Financial Solutions to Meet with Clients’ Needs
– Approach Potential Candidates to Recruit into Manulife Agency Network

– Personal Assistant cum Translator:
– 11/2015 – 01/2018
– Manulife
– Be the Key Translator & Interpreter of the Chief Agency Officer (CAO) in Both Daily Meetings/Interviews and Company/Agency Events
– Be the Key Translator for Most Executives from Regional Office and Invited Speakers in Agency Events
– Be Responsible for CAO’s Daily Time and Work Management
– Take Care of and Deliver All Necessary Supports for CAO’s Daily Administrative Work
– Execute/Dispatch CAO’s Orders to Related Departments, Following Up with Progression/Results
– Provide Support to Agency Departments as per CAO’s Orders
– Other Ad-hoc Duties Assigned by the CAO

– Project Coordinator:
– 11/2014 – 10/2015
– AAA Assurance
– Participating in Tactical Plan/Project Construction
– Coordinating with Involved Departments to Work Out Detailed Execution Plan
– Closely Monitoring Progression of Plans/Projects to Ensure Acceptable Deliveries and Achievements
– Assisting Involved Departments/Individuals in Problem Solving
– Tracking Risks and Issues to Ensure Steering Committee’s Full Awareness
– Other Supportive Ad-hoc Tasks

– Interpreter and Translator of CEO:
– 04/2013 – 10/2014
– AAA Assurance
– Interpreter:
– Attending and Interpreting Most of CEO’s Internal Meetings
– Participating Most of CEO’s Business Trips as His Personal Interpreter
– Taking Minutes and Noting Required Actions for Most of CEO’s Meetings, and Being Responsible for Liaison with Relevant Department(s) for Action Implementation
– Other Interpretation-related Tasks Assigned by the CEO
– Translator:
– Translating Important Documents (English ↔ Vietnamese) for the CEO
– Reviewing Legal Documents (Contracts, Decisions, Circulars, etc.) and Briefing Key Points to the CEO
– Translating Messages (Emails, Written Letters, etc.) to and from the CEO
– Translating and Handling/Archiving Confidential Documents for the CEO
– Translating Documents for Other Departments that Need Translating Assistance (This Task Must Be Approved by the CEO)
– Other Translation-related Tasks Assigned by the CEO
– Miscellaneous Tasks:
– Following Up with Company Functions Upon Implemented Tasks/Plans and Updating CEO
– Highlighting and Proposing Possible Solutions for Issues Arising Within the Company
– Searching for Suppliers of Specific Equipment and Services for a Few Projects
– Acquiring Quotes and Providing Cost-Quality Analysis to Assist Procurement
– Processing a Number of Specific Procurement Tasks

– Assistant Purchasing Manager cum Assistant to GM:
– 10/2011 – 07/2012
– C.T Retail and Hospitality – Member of C.T Group
– Assistant Purchasing Manager:
– Seeking for Potential Equipment and Material Suppliers for Supermarket Project
– Negotiating with Suppliers for Best Deals for the Project in Terms of Both Quality and Cost
– Following-up with Suppliers to Ensure Every Instalment is Up to Expectation
– Periodically (Quarterly) Checking Market Price of Materials and Equipment to Ensure Lowest Costs for the Project
– Sometimes Assisting Other Departments in Other Division of the Company in Finding and Negotiating for Best Material Supply
– Assistant to General Manager:
– Being the First Contact Point of GM with All Other Divisions, Departments, and Outsiders
– Assisting the GM in Planning for the Project by Debating on Each and Every Potential Issue to Ensure the Project Plan is Most Workable
– Assisting the GM (an Expat) in Translation and Interpretation Whenever Required
– Following the GM to All Meetings, Events and Ceremonies to Ensure the GM is Aware of Every Important Thing that May Be Connected to the Project and the Company
– Liaising with Other Departments Within the Company on the GM’s Behalf to Ensure All Plans are Executed Properly and on Time
– Following-up with Potential Business Partners on the GM’s Behalf to Exploit Potential Business Opportunities
– Assisting the Merchandising Department as per GM’s Requirement in Translating Documents from Vietnamese into English and Vice Versa

– Assistant to CEO:
– 02/2011 – 09/2011
– C.T Retail and Hospitality – Member of C.T Group
– Acting on the CEO’s Behalf to Ensure All Departments Deliver Good Work Results
– Being the First Contact Point of the CEO with Current and Potential Business Partners
– Assisting the CEO in Planning for Potential Businesses
– Liaising with Departments from Other Divisions on the CEO’s Behalf to Smoothen Work Progress
– Managing Meeting Time for the CEO to Ensure the CEO is Able to Attend Each and Every Important Event
– Assisting the Business Development Department as per CEO’s Request in Seeking for and Liaising with Potential Business Partners

– Distribution Executive:
– 02/2007 – 01/2011
– Spend-less Shoes Distribution Centre
– Picking & Packing Speciality Items for Over 140 Stores Nationwide on a Weekly Basis
– Ensuring All Additional Stocks and Other Required Supplies to Be Delivered on Time
– Being Responsible for Checking Incoming Stocks and Controlling Those Specific Stocks at All Times
– Liaising with Buying Department to Place Order for Replenishment
– Assisting Distribution Centre Manager with Additional Orders and Unanticipated Tasks
– Supervising General Staff to Ensure They Fully Follow Procedures
– Training New Staff All Working Procedures and Essential Work Criteria for Health & Safety
– Assisting Dispatch Section Whenever It is Needed

– Office Administrator:
– 01/2005 – 06/2006 (Part-time, then Fulltime)
– New Hair Clinic Pty. Ltd.
– Preparing Patients’ Files for the Doctor’s Business Trips
– Archiving Doctor’s Work Albums for Presentation
– Recording Patients’ Data into Computer System Following the Doctor’s Notes
– Assisting Management of General Office Administration Such as Photocopying, Filing, Emailing, Relief Reception, Greeting Patients and Customers, and Booking for Consultation and Surgery
– Resolving Office Issues on the Manager’s Behalf Whenever Required