Chuyên gia bán hàng với hơn 5 năm kinh nghiệm. | Nam Tan Phu District – Ho Chi Minh City

Sales Management, Customer Service, Team Leadership, Problem Solving, Event Management, Database Management …

MAI
HOANG NGUYEN QUYNH
Assistant Director Of Sales

EXPERIENCE
– **Sep 2022 – Present: Assistant Director Of Sales**
– Vinpearl
– Ho Chi Minh City
– In Charge For Wholesale Domestic Market
– Assist Sales Team:
– Qualify Accounts
– Update Databases Into System
– Prepare Proposals / Contracts
– Confirm Bookings
– Handle Bookings:
– FIT
– Group MICE
– Tour Series
– Leisure
– Corporate
– Prepare All Administration Documents Required By The Hotel Sales Team
– Co-ordinate All Familiarization And Site Inspections As Required
– Attend Monthly Sales Meetings
– Attend To All Sales Department Mail And Maintain A Correspondence Database
– Assist With Direct Mail Campaigns
– Maintain Filing Systems (Manual And Electronic)
– Maintenance And Management Of Database

– **Mar 2021 – Mar 2022: General Affair**
– SAE-A VIET NAM
– Ho Chi Minh City
– Monthly Making Payment On System (EKP)
– Arrange Daily Transportation
– Book Hotel And Airplane Ticket For Manager Going On Business Trip
– Monitor And Control The Purchasing Process And Expenses Monthly
– Manage Office Service And All Maintenance For The Company Facility And Assets
– Handle Conflict Management And Event Management
– Support Recruitment As Company Policy And Training For Staff
– Manage Office Operation Fee Monthly/Quarterly/Yearly
– Manage Purchasing For Office
– Team Work With Department Of Company If Required
– Manage Warehousing Administration And Office Activities
– Check DR Of Departments And Verify For Purchasing
– Research, Select And Purchase Quality Products And Materials
– Build Relationships With Suppliers And Negotiate For The Best Price, Quantities And Delivery Timescales
– Process Requisitions And Update Management On The Status Of Orders
– Understand The Target Market And Analyze Trends For Informed Buying Decisions
– Coordinate With Inventory Team, Management, And Warehouse
– Support Records And Compile Statistical Reports Concerning Personnel Related Data Such As Hires, Transfers, Performance Appraisals, And Absenteeism Rates
– Recognition And Gains: Control Expenses Of The Company To Customers Effectively, Contributing To A 20% Increase In The Expense’s Delivery Within One Month Of Working

– **Nov 2015 – Jan 2021: Store Manager**
– Highlands Coffee
– Ho Chi Minh City
– Handle Guest Issues And Complaints Effectively
– Analyze Profit & Loss Report, Revenue And EBITDA KPI Of Store Monthly
– Determine Staff Needs And Recruit Staff
– Set And Monitor Quality And Service Standards For Staff
– Process Schedule Training For Staff
– Monitor Cleanliness And Hygiene Of Store
– Maintain Proper Hygiene Standards And Regulations
– Ensure Adherence To Cash Management Procedures And Stock Control Procedures
– Check Stock Is Correctly Stored And Rotated, Following FIFO Guidelines
– Set, Monitor And Control Budget For The Food & Beverage Unit
– Plan And Implement Cost Control Measures
– Sell Goods For Foreigners And Vietnamese At The Shop

EDUCATION
– **Oct 2015 – Dec 2019: BA Degree In Auditing**
– Finance – Marketing University
– Ho Chi Minh City
– **Sep 2019 – Dec 2019: TOEIC**
– IIG
– Ho Chi Minh City
– **Sep 2019 – Dec 2019: MOS Degree**
– IIG
– Ho Chi Minh City