Chuyên gia bán hàng với hơn 10 năm kinh nghiệm trong ngành HVAC. | Nam | 1991 | Thủ Đức – Hồ Chí Minh

Sales Director, Service Sales, Customer Satisfaction, Market Development, Team Management, Technical Solutions, Relationship Management, HVAC, Business Development, Strategic Planning, Training and Coaching, Project Management …

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**Career Goals**
– I Want to Become a Good and Professional Sales Director.
– I Work Conscientiously and Believe That to Achieve a High Position and a Good Life, You Must Have a Positive Working Attitude.

**Introduce About Me**
– I Speak English Fluently.
– With More Than 10 Years of Experience Working Directly in Global Corporations, My Communication Ability and Professionalism Have Been Highly Appreciated.
– I Am Good at Developing New Markets, Maintaining Relationships with Key Accounts as Well as Ensuring the Satisfaction of Customers.

**Personal Information**
– Moreover, I Have Gained Knowledge Working in Global Companies.
– Address: 7.03C C6 Man Thien, Thủ Đức, Hồ Chí Minh City, Vietnam

**Education Background**
– Van Lang University (VLU), HCMC (from 2009 to 2013)
– Bachelor of Business Administration
– Dong Sai Gon College (from Oct, 2017 to July, 2018)
– Certificate of The Civil and Industrial Electrical System

**Personal Achievements**
– Selected to Participate in the HVAC Global Leadership Development Program in 2022: “CARRIER New Manager Program”.
– Sale Masterclass: First Prize in Carrier Vietnam’s Corporate Culture Value Contest: “SIX LEADERSHIP PRINCIPLES”.

**Work Experience**

**Country Service Sale Leader**
*01/2022 – Present*
**CARRIER**
– CARRIER is the Inventor of Modern Air Conditioning and the World’s Leading Manufacturer of Air-Conditioning Industry.
– Established the First Office in Vietnam Since 1994.

**Services Portfolio That I Manage (After Sale):**
– Service Parts (SP)
– Service Agreement (SA)
– Service Repair (SR)

**Overall Responsibilities:**
– Operate and Manage Service Sales Team (SA, SR, SP) to Meet Sales Target in Vietnam.
– Coordinate Between Team Members and Related Departments to Ensure Solutions are Released Promptly.
– Supervise and Approve Service Sales Projects (SA, SR, SP).
– Frequent Travel to Meet Key Accounts and Support Market Development.
– Regular Training Sessions to Ensure Sales Activities Align with Regional Growth Plan.

**Service Parts (SP):**
– Build Strategy for Parts Development.
– Manage Spare-Parts Distribution Channels.
– Launch and Develop TOTALINE Parts Brand in Vietnam.

**Service Agreement (SA):**
– Develop Service Sales Strategy to Capture Service Contracts.
– Deploy Service Programs to Customers.

**Service Repair (SR):**
– Build Plans for Deploying Service Programs Based on Technical Reports.
– Enhance Customer Engagement and Network.

**Sales Technician Manager**
*10/2016 – 12/2021*
**DELFIN**
– Responsible for Development of Vietnam’s Market in Terms of Sales, Sectors, and GKA.
– Build and Maintain Strong Relationships with Distributors and Business Partners.
– Manage Inventory and Proactively Plan Orders.
– Conduct Annual Technical Training in Delfin Italy HQ.

**Sales Manager (South Region)**
*12/2015 – 08/2016*
**NHAT GIAP**
– Responsible for Direct Sales and Consulting Customers on Product Usage.
– Negotiate and Sign Contracts with Customers.

**Purchasing Manager**
*04/2013 – 11/2015*
**NHAT GIAP**
– Manage and Supervise All Processes of Purchasing Department.
– Negotiate with Suppliers Regarding Products and Prices.

**Intern at Marketing Department**
*VISSAN Limited Company, Jan – March, 2013*
– Practical Experiences in Placing Advertising and Researching Marketing Activities.

**Abilities**
– **Languages:**
– Vietnamese: Native
– English: Fluent
– Japanese: Starting
– **Technical Background:**
– Electrical & Electronic
– AutoCAD
– **Soft Skills:**
– Training Skill
– Time Management
– Planning & Organizing

**References**
– Mr. Rahul Garg, SEA Service Sales Leader at CARRIER
– Mr. Leonardo Buscaroli, Director at DELFIN Asia Pacific
– Phone: +912
– LinkedIn: https://www.linkedin.com/in/lap-le-292a68145/