Chuyên gia Quản trị Kinh doanh với kinh nghiệm đa dạng | Nữ Quận 4 – Hồ Chí Minh

Quản trị Kinh doanh, Quản lý Dự án, Dịch vụ Khách hàng, Tài chính Doanh nghiệp, ISO, Logistics, Nhân sự, Kỹ năng Giao tiếp, Kỹ năng Giải quyết Vấn đề, Kỹ năng Tổ chức, Kỹ năng Làm việc Nhóm …

NNGGUUYYEENN PPHHAANN

**Objective**
– Take advantages of skills, knowledge and market understanding to contribute to the growth of the company.

**Education**
– **University of the West of England – Bristol, UK**
JAN 2016 – MAY 2017
– Master Major: International Management
– Dissertation: The Factors Affecting the Customer Intention Towards Online Fast Food Ordering
– GPA: 67/100

– **International University (Vietnam National University) – Ho Chi Minh City**
OCT 2011 – AUG 2015
– Undergraduate Major: Corporate Finance
– Thesis: The Impacts of Borrower Characteristics on Foreign Currency Borrowings
– GPA: 3.22/4

**Skills**
– Office
– Attention to Detail
– Logical Thinking and Creative
– Proactive and Self-Motivated
– Teamwork
– Communication
– Problem-Solving
– Multi-Tasking
– Project Management

**Work Experience**
– **Vietnam Petroleum Logistics Services**
MAR 2022 – PRESENT
– Assistant to General Director cum Customer Service
– Main Responsibilities:
– Support General Director to approach new customers and take care of the existing customers in VN oil and gas industry.
– Take charge of customers’ inquiry for General Director and contact operation team for document process.
– Follow contracts of new agents, vendors and coloaders.
– Check price of general cargos for all shipping modes (FCL, LCL, Air, Courier).
– Prepare quotation to join the logistics tender of oil and gas shipment.
– Set up SOPs between operation team and new customers effectively.
– Manage Visa and Work Permit team to deal with the immigration of the foreign customers in the oil and gas industry.

– **Rhenus Logistics**
AUG 2018 – MAR 2022
– Administration Officer
– Main Responsibilities:
– Cooperating with Regional IT regarding IT related issues in Vietnam offices, such as kick off Office365, OKTA account, BIPO annual leave and Airwatch, and other IT issues.
– Surveying vendors and purchasing IT equipment required by Regional office, safety clothes, fit-out and other supplies for offices and warehouses in Binh Duong.
– Maintaining shared mailbox and shared folders for offices, updating new users if needed.
– Supporting HR manager in posting job recruitment on Careerbuilder and Facebook Ads, and screening CVs.
– Set up all onboarding items for new staffs such as laptop, namecard and other softwares, and follow all offboarding items for the resignees according to company process.
– Managing the annual leave of the staffs and keeping updated on BIPO software.
– Working on visa, work permit and residence card for expats and other foreign visitors.
– Booking flight tickets, hotel and arranging Airport pick-up/drop-off for expats and colleagues, and following these administration payment within vendor credit term.
– Following monthly rental house and mobile phone invoices for all expats, monthly internet, desk phone, and taxi invoices for offices.
– Reimbursing expense claim and other entertainment bills to expats and General Director.
– Be in charge of importing the marketing products from Regional office (calendar, uniform, brochure, posters) and distributing to all VN staffs, and other abroad cargo if required.
– Procurement management of cargos via courier service.
– Supporting warehouse team in preparing required document for all tenders.
– Be a central contact between Ha Noi Team, Warehouse Team and HCM team and collect all contracts from all departments to get GD’s signature if required.
– Organizing events such as Christmas party, staff’s birthday party, teambuilding, Year-end party, Asian Management meeting, healthcare checkup and other meetings if assigned by GD.

– **Star Concord Vietnam**
OCT 2017 – AUG 2018
– HR & Admin Executive
– Main Responsibilities:
– Posting job recruitment on the websites.
– Screening CVs, arranging interview schedule for General Director.
– Drafting Labor Contract, and keeping company document and contracts.
– Follow up mandatory insurances (social, health and unemployment) for current and new staffs.
– Supporting C&B with Chief Accountant for double checking.
– Preparing meeting room, taking minutes of General Meeting and making the announcement to all staffs at request of General Director.
– Calculating monthly sales commission, doing monthly, weekly reports related to admin and HR.
– Booking hotels, flight tickets for expats, visitors and director.
– Purchasing stationery every month and delivering letters to person-in-charge.
– Organizing events such as Year-End Party, 8-3 party, company trips and staff birthday.

**Certifications**
– Certificate of Professional Practice in social insurance, health insurance and unemployment
– Certificate of Internal Auditor ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018
– Certificate of Cargo Introductory training (IATA)
– IELTS Certificate with score 6.5 issued by IDP

**Activities**
– Member of UWE Vietnamese Ambassador
– Charity Volunteer, Ho Chi Minh City
– Volunteer for University Entrance Examination Supporting Program
– Volunteer for Blood Donation Program

**References**
– University of the West of England
– International University