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Sales Assistant, Import Export, Customer Service, Communication, Logistics, Bilingual …

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SALES ASSISTANT

OBJECTIVE
– Looking for a job position that offers me great challenges, new experiences, and opportunities to develop myself especially in using my language skills in both English and Chinese as well as take part in the growth and success of your company.

EDUCATION
– FOREIGN TRADE UNIVERSITY 2016 – 2020
– Major: External Economics
– GPA: 3.28/4.0

ABOUT
– I am a person who is responsible, meticulous, and especially willing to face new challenges.
– Motivated by a thoughtful saying “Good things take time”. I am eager to exert myself in absorbing experience from social work and professional environment. As a junior, I am constantly seeking opportunities helping me explore myself and develop my own career.

EXPERIENCE
– HENGFENG (HONG KONG) CO., LTD DEC 2021 – APR 2022
– Sales Assistant (Cotton Department)
– Drafting Contracts, Appendix Contracts, tracking Contract signing and Payment progress
– Following import shipments from port to warehouses/customers’ factories
– Checking import documents, sending them to Customs declaration’s company
– Working directly with Carriers/Forwarders for getting information about Local Charges, Containers Deposit, EDO, DEM, DET FEE
– Booking Tractor Vehicle for transporting goods
– Informing inspection company and tracking the weighing of cotton products
– Doing import and export warehouse procedures, managing inventory, making payment storages fee
– Customer care after sales, handling complaints about quality and quantity of products
– Reporting to Cotton team and Sales leader in Hong Kong
– Recognition and Gains:
– Accumulated experience in import and export activities and logistics field
– Completed tracking import shipments totally 23 Bills of lading, 134 containers
– Developed Business Mandarin (Export-Import) and communication skill through working directly with the boss and team in Hong Kong
– Able to work under pressure and flexible problem solving

– FREELANCE JUN 2020 – NOV 2021
– Sales Assistant for Chinese boss in machinery components business
– Assisting the boss in translating (Chinese-Vietnamese)
– Customer Service in WeChat: Translating Order, Quoting, Following up the payment
– Reporting daily work to boss
– Recognition and Gains:
– Developed customer care & communication skills
– Improved Chinese language through working directly with Chinese boss

– NGOC CHAU IMPORT EXPORT CO., LTD DEC 2019 – MAY 2020
– Export Sales Staff
– Looking for new customers via Facebook, websites
– Administrating account on Alibaba E-commerce exchange
– Contacting with customers to understand their needs and introduce product information
– Using Outlook to send customers Offers, reply Enquiries
– Managing and following customers list
– Translating Contract (English-Vietnamese)
– Recognition and Gains:
– Learning how to look for new customers
– Improved exploiting information from customers
– Using Business English and Chinese proficiently

– MAIKA LOGISTICS COMPANY MAY – JUNE 2019
– Documentation Intern
– Reading and analyzing sets of documents
– Taking Delivery Orders at the shipping companies
– Taking Certificate of Origin at the Ministry of Industry and Trade
– Recognition and Gains:
– Experienced the actual import and export, and logistics activities
– Be more knowledgeable of the fact process of making a set of documents
– Improved detail orientation

– ENGLISH PRIVATE TUTOR FEB 2017 – MAR 2018
– Teaching English to 8th grade students

– HO CHI MINH COMMUNIST YOUTH UNION SEP 2016 – APR 2020
– Member of the Executive Committee of the Class K55F, Foreign Trade University
– Organizing activities for the class: Team building, Volunteer campaigns
– Posting on Facebook to introduce activities, attract members in class
– Attending periodic skills training program held by Foreign Trade University
– Recognition and Gains:
– Organized activities with a scale of over 50 students in each
– Gained organizing skill and developed management and creative thinking
– Improved leadership, problem-solving skills
– Developed effective communication and interpersonal skills

CERTIFICATIONS
– The Logistic course at Tan Cang- STC (FCL&LCL handling procedure at Cat Lai port) NOV 2018