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Social Compliance, Environmental Compliance, ISO Systems, Higg Index, Auditing, Health and Safety, Labor Relations, Project Management, Analytical Skills, Communication Skills, Teamwork, Problem Solving …

Jasmine Ngo – Ngo Bich Nhu
(+84) Vietnam, Ho Chi Minh City

SUMMARY OF QUALIFICATION
– More than 3 years’ experience in Social and Environmental Compliance:
– Have understanding in Social and Environmental compliance requirements of adidas and VF;
– Keep up to date with relevant legal requirement;
– Have experience in running some adidas social projects such as Worker Grievance, Social Indicator, Worker Survey Satisfaction;
– Tracking Social and Environmental KPIs; GASA score;
– Experience in making self-assessment for Higg Index 2.0, adidas ECM tool;
– Experience in applying and maintaining the ISO 14001, 45001, 50001 and 14064 ISO systems;
– Gain the internal auditor’s certificate for auditing the ISO 14001, 45001, 14064 and ISO 50001 systems;
– Can work under pressure; Can-do attitude; Mindset of challenger;
– Strong analytical thinking and problem-solving skills;
– Ability to work independently and also as a member of a team;
– Fluency in English language: Good oral and written communication.

PROFESSIONAL EXPERIENCE
**S DINSEN SEA OFFICER** (2 years in staff and 1+ years in leader position)
**ENTERPRISE**
08/2020 – Present
– Ensure factory performance complies with social and environmental requirements as adidas guideline, VF guideline and legal requirement, creating a safety for workers;
– Run some social projects such as WG, SI and WSS: develop implementation plan, implement, track target and keep the project on track;
– Conduct self-assessment in Higg Index 2.0, adidas ECM tool;
– Maintain the ISO 14001, 45001, 50001 and 14064 ISO systems;
– Have experience in participating in auditing: adidas compliance team, VF compliance team, 3 parties and Government; and conduct internal audit, HSE audit for contractors;
– Combine expectation from the interested parties to develop long term strategic plan, then set yearly targets and action plans and promptly follow up;
– Experience in monitoring the following 3 areas:
– **Health and Safety:**
– Keeping up to date with legal and customer requirements related to health and safety, and evaluate the performance to ensure compliance;
– Identify and assess the health and safety risks and find out measures to reduce the risks;
– Take control in occupational accidents if any investigate, set up warnings and take measures to prevent the similar accident;
– Follow up the list of training groups as legal requirement and contact with functional units to conduct the training on time;
– Investigate the training needs on safety and health and conduct internal training;
– **Environment:**
– Keeping up to date with legal and customer requirements related to environment; and evaluate the performance to ensure compliance;
– Test drinking water, wastewater, air quality as required;
– Manage all kind of waste: classify, transfer, get confirmation of treatment methods and tracking waste target;
– Monitor the use of water and electricity and track the water and electricity efficiency targets;
– Follow up to ensure that the environmental reports required by law and customers are completed on time;
– **Labor relations:**
– Receive suggestions from employees, investigate issue, contact relevant departments to solve the issues, and submit to managers for consideration. Create a link between employees and management;
– List out top complained issues, unsatisfied cases, figures out the root cause and develop corrective action plan and monitor to ensure actions are implemented.

**LAIYI GROUP**
**PURCHASING STAFF (CONVERSE DEVELOPMENT CENTER)**
05/2017 – 04/2018
– Actively track required orders on the system and place orders and following up the order until the material is approved;
– Effectively communicate with supplier about the material requirement;
– Prepare meetings between Converse, Developers, Purchasers and Suppliers, then recap agreement and continue to follow up for the agreed terms to be enforced.

EDUCATION
**ENGLISH STUDIES**
– Bachelor’s Degree
– Can Tho University (Viet Nam)
– 2013 – 2017