Chuyên viên hỗ trợ điều hành với kỹ năng giao tiếp xuất sắc | Nữ | 1997 | Ho Chi Minh

Quản trị Kinh doanh, Hỗ trợ điều hành, Giao tiếp, Quản lý dự án, Tiếng Anh, Đào tạo nhân viên …

Le Ngoc Quynh
Ngày sinh: 1 tháng 1, 1997
Giới tính: Nữ
Điện thoại: [Số điện thoại]
Email: [Email]
Địa chỉ: Ho Chi Minh

**EDUCATION**
2019 – 2023
– National Economics University
– Bachelor of Enterprise Management

**SKILLS**
– **Language**
– English (Advanced)
– French (Basic)
– **Computer**
– Excellent computer proficiency
– **Other**
– Experience in working with expatriates, translation and interpretation

**CHARACTERISTICS**
– Flexible working time, can go travelling on business trips
– Exceptional interpersonal and communication skills
– Demonstrates the ability to work independently and with professional discretion
– Prioritizes responsibilities and efficiently multitasks

**WORK EXPERIENCE**
**Apr 2022 – Now**
– **PHARMACITY**
– Assistant to Head of Retail Operations (VN) and Deputy CEO (AU)
– Main responsibilities:
– Act as primary point of contact for the HOR and D.CEO, managing nationwide retail operations with 5,000 Pharmacists and 70 Area Sales Managers, review and track inquiries, provide clarity on outcomes and actions
– Conduct an average of 20+ executive meetings per week, prepare materials, produce meeting notes, and follow up on action items to ensure project completion
– Handle an average of 80 internal and external correspondence inquiries per day for the HOR, deliver timely responses, and ensure effective communication with stakeholders
– Plan and arrange events including offsite events, town halls, lunches, dinners and social gatherings
– Collaborate with cross-functional teams to execute initiatives efficiently and effectively
– Prepare periodic presentation and ad-hoc reports
– Manage travel logistics and activities, including accommodations, transportation and meals
– Ensure smooth operations in the absence of the HOR and D.CEO

**Apr 2021 – Apr 2022**
– **GLASS EGG**
– Assistant to Art & Resource Manager (VN)
– Main responsibilities:
– Assisted in resource planning and management for ongoing projects by monitoring employee utilization, performance, workload, and productivity
– Developed process maps and documentation to improve and systematize HR processes
– Supported staffing processes including onboarding, probation, employee contract negotiation, and promotion
– Coordinated learning and development initiatives for employees
– Organized team communications and planned events, both internal and off-site

**Feb 2020 – Dec 2020**
– **DELIVEREEE ON-DEMAND LOGISTICS (SOUTHEAST ASIA)**
– Personal Assistant to Co-Founder (US) and CTO (EU)
– Main responsibilities:
– Provided business and administrative support to the CTO
– Managed an active calendar of appointments, completed expense reports, composed and prepared correspondence, arranged complex and detailed travel plans, itineraries and agendas
– Planned and arranged events including offsite events, town halls, lunches, dinners, and social gatherings
– Created new employee onboarding procedures and training materials and trained the HR staff on the new process
– Served as a project coordinator for various initiatives, including a rebranding project, onboarding project, and marketing campaign

**Sep 2018 – Nov 2019**
– **TALENTNET CORPORATION**
– Personal Assistant to CTO (MY)
– Main responsibilities:
– Managed and maintained CTO schedules, including travel, conferences, appointments and meetings
– Provided administrative and office support, such as typing, dictation, spreadsheet creation, maintenance of filing system and contacts database
– Provided secretarial support for meetings, including drafting agendas and preparing minutes
– Provided periodic and ad-hoc reports
– Assisted with personal tasks as needed

**Oct 2015 – Sep 2019**
– **BEAUTY SHOP – PRIVATE BUSINESS**
– Owner
– Main responsibilities:
– Implemented sales and marketing strategies through social media and distribution channels
– Managed and balanced cash flow, ensured promotion work efficiently
– Conducted market research and surveys to update the product needs

**CERTIFICATIONS**
– 2018 – 2020
– International English Language Testing System (IELTS) 6.5
– 2023 – 2025
– Test of English for International Communication (TOEIC 4 skills)
– Listening & Reading: 865 / Speaking: 140 / Writing: 200