Ứng viên năng động với kinh nghiệm trong dịch vụ khách hàng và quản lý dự án. | Nữ | 1998 | Ho Chi Minh City
Giới thiệu về ứng viên
Customer Service, International Business, Problem Solving, Communication Skills, Multitasking, Teamwork, Training, Event Organization, Leadership, English Proficiency, Project Management, Relationship Building …
Diep Kim Thao
November 21, 1998 Female
Ho Chi Minh City, Vietnam https://bit.ly/3800AHj
**OBJECTIVE**
– Seeking a role as a fresher or trainee in a professional international environment.
– Aiming to accumulate hands-on experience and challenge my limits.
**EXPERIENCE**
– **Customer Service Executive**
Bureau Veritas CPS Vietnam (11/2021 – 10/2022)
– Coordinate with all departments in the company to ensure smooth processes.
– Understand customer demands and meet these demands effectively.
– Build and maintain long-term relationships with factories and clients.
– Implement training for other staff based on their ability levels.
**Achievements:**
– Worked with major customers such as World Market, Ashley, etc.
– Developed multitasking abilities and worked under high pressure.
– Enhanced problem-solving and communication skills.
**LANGUAGES**
– **Vietnamese:** Native Speaker
– **English:**
– Achieved a score of 7.0 in IELTS.
– Participated in AMERICAN ACCENT TRAINING (Aug 2018 – Jun 2021).
– Organized English gameshow and wrote scripts.
**EDUCATION**
– **FOREIGN TRADE UNIVERSITY** (Aug 2016 – May 2020)
Major: International Business Economics
GPA: 7.67/10
**SKILLS**
– MOS Excel
– Analytic Skills
– Problem Solving
– Teamwork
– Multitasking
**EXTRA ACTIVITIES**
– **Teacher Day Event 2020** (Sep 2020 – Nov 2020)
– Member of External Department
– Organized an event for over 200 people.
– Responsible for guest contact and script writing.
– **Training Series 2017 of BEC** (Aug 2017 – Dec 2017)
– Project Leader
– Managed a team of 20 people.
– Planned training day for 60 participants.
– **English Community E-tribe 2017** (Jan 2017 – May 2017)
– Member of the marketing team
– Responsible for content on Facebook and email writing.
– Organized events for over 200 students.
– **English Eloquence 2016** (Oct 2016 – Dec 2016)
– Member of the logistic team
– Prepared materials for the event.
– **Business and English Club (BEC)** (Sep 2016 – Oct 2016)
– Member of the HR team
– Organized team-building activities and recruitment processes.
