Chuyên gia quản lý văn phòng và hỗ trợ bán hàng hiệu quả | Nữ | 1976 | Gò Vấp – Hồ Chí Minh

Office Management, Sales Support, Customer Relationship, Project Coordination, Team Leadership, Bilingual Communication …

RESUME
PHAM XUAN BINH
206/1/18 Pham Ngu Lao Street,
Ward 7, Go Vap District, HCMC

PERSONAL INFORMATION
– Full Name: Pham Xuan Binh
– Date of Birth: Feb 27th, 1976
– Place of Birth: Nam Dinh
– Marital Status: Married
– Mobile Phone: [Your Phone Number]
– Email: [Your Email Address]

EDUCATION
– Economic University of Foreign Trade (1995-2000)
– HCMC University of Science & Humanity – Bachelor of English (1995-2000)

START DATE:
– Ready for new job.

EXPERIENCE

1) **Gold Lite Ltd. Pte – Singapore (Office in HCMC)**
*Duration: 08/2001 to 12/2009*
*Position: Office Manager*
**Key Responsibilities:**
– **Office Management:**
– Work with Operation Director from Singapore HQ to coordinate daily operations of the office.
– Assist the Chief Representative in clerical and accounting work.
– Prepare, check, and submit necessary reports/documentation to Fosco, Trade Department, etc.
– Process visas, work permits, temporary residence cards, and driver licenses for expatriates.
– Prepare monthly accounting reports and manage payroll.
– Raise Purchase Orders for goods and services as required.
– Take care of foreign specialists visiting HCMC.
– Manage purchasing processes for office operations.
– **Sales and Service Support:**
– Follow up and support all distributors regarding products, warranty claims, and services.
– Arrange training activities and assess effectiveness.
– Liaise with foreign suppliers to meet customer demands.
– Prepare quotations and sales contracts.
– Manage shipping documents for customs clearance.
– Follow up on after-sales services and international payment documents.
– Report sales and service to the Operation Director in HQ.

2) **Toan Thang Co. (Agent for Equipment for Oil & Gas)**
*Duration: 01/2010 to 12/2013*
*Position: Sales and Service Administrator*
**Key Responsibilities:**
– Assist Project Manager in arranging meetings with clients and contractors.
– Attend meetings, take notes, and distribute minutes.
– Work with foreign suppliers for quotations and delivery times.
– Prepare contracts, quotations, and shipping documents.
– Arrange tender documents and follow up on shipments.
– Translate documents related to projects.
– Assist Sales department in liaising with clients.
– Follow up on after-sales services and work with accountants on invoices.
– Report sales and service to Operation Manager and Sales & Service Manager.

3) **Minh Khang Land Joint Stock and Investment Co.**
*Duration: 01/2013 – Present*
*Position: Office Manager and Key Accounts Manager*
**Key Responsibilities:**
– **Office Management:**
– Maintain office operations and efficiency regarding facility and equipment procurement.
– Lead administrative team and manage employee support.
– Coordinate with IT department on office equipment.
– Manage contracts and price negotiations with vendors.
– Control sales activities and recruit/training new staff.
– **Key Account Management:**
– Responsible for marketing and sales presentations.
– Take customers to visit properties in HCMC, Nha Trang, Phú Quốc.
– Prepare proposals and handle after-sales services.
– Support investors in property handovers and resale/lease processes.
– Maintain relationships with key customers and report sales progress to General Director.

SKILLS
– Fluent in written and spoken English and Vietnamese
– Proficient in computer skills
– Willing to work for the long term

HOBBIES
– Listening to music
– Traveling