Chuyên viên Marketing với kinh nghiệm quản lý khách hàng và phát triển sản phẩm. | Nữ | 1988 | Quận 9 – Hồ Chí Minh

Human Resources, Marketing, Customer Service, Communication Skills, Team Management, ERP System …

Republican, Socialist Vietnamese Country
Independence – Freedom – Happiness

CURRICULUM VITAE

PERSONAL INFORMATION:
– Full Name: Huỳnh Thị Mỹ Dung
– Sex: Female
– Date of Birth: 06/10/1988
– Place of Birth: Binh Dinh
– Address: 11/4L 26 street, Phuoc Long A ward, District 9, HCM city
– Cell Phone: [Số điện thoại]
– Email: [Địa chỉ email]

JOB TARGET
– I would like to work in a good environment where I can study, develop and show myself.
– I would also like to have a stable job with a suitable salary based on my abilities.

EDUCATION
– Ho Chi Minh City University of Economics – Degree of Accountant
– Thu Duc College of Technology – Degree of Secretary, Certificate of Informatics B
– Ho Chi Minh City University of Languages and Information – Certificate of Informatics A
– College of Economic and Technical Industries II – Certificate of English

ORGANIZATIONAL EXPERIENCE
– Jan 2010 – Mar 2013: An Phong Construction
– Position: Human Resources
– Mar 2015 – Present: Sungshin Global
– Position: Marketing (Management Orders)

WORKING EXPERIENCE
– Mar 2015 – Present: Sung Shin Global Co., Ltd. (Midsole)
– Position: Marketing
– Responsibilities:
– Key Contact Person with Current Customers for all Business Requirements
– Samples/Quotation/Orders/Delivery Schedule/Payment (Domestic and Overseas)
– Evaluate and Report on Vendor Performance
– Agree and Execute Improvement Plans through Vendor Scorecard
– Proactive Planning to Support Vendors
– Achieve Requested Shipment Dates
– Monitor Production Status and Inputs
– Customer Service for Product Delivery and Quality Issues
– Address Customer Comments and Source for Satisfaction
– Manage Stocks to Ensure Required Actions/Communications
– Implement Following Customer Needs without Quality Issues
– Manage Claims with Vendors, Customers, and Quality Team
– Collaborate with Cross Teams for Issue Resolutions
– Represent Brand within Vendor Base
– Ensure Compliance with Label, Packaging, and Shipping Instructions
– Prepare and Send Customer FOB Quotes
– Negotiate with Customers to Confirm Pricing
– Act as Contact Point among Different Departments
– Ensure Smooth Operations
– Update Order Status and Work in ERP System
– Responsible for Sales Targets and Turnover by Project
– Calculate and Analyze Schedule and Planning
– Control and Arrange Jobs for 20 Delivery Workers
– Manage Contracts, Annual Leaves, and Gifts for Holidays
– Build Team Relationship and Team Spirit

PERSONAL QUALITIES
– Willing to Learn and Quick to Adapt
– Hardworking, Careful, and Creative
– Accepting Working Pressure and Willing to Challenge Myself
– Able to Work Independently and in a Team
– Good Communication, Friendly, and Cooperative
– Well-Organized and Disciplined

SKILLS
– Improved Ability to Communicate Effectively
– Effective Calendar Management in an International Brand
– Experience Working with Multi-Counterparts
– Knowledge of Product Costing and Development
– Can-Do Attitude with Practical Solutions
– Strong Communication Skills in a Multi-Cultural Environment
– Good English Communication Skills (Writing and Verbal)
– Proficiency in Microsoft Office (Word, Excel, PowerPoint)

The undersigned hereby certifies that all information given in this document is true, complete, and correct.

Yours sincerely,
Huỳnh Thị Mỹ Dung