Chuyên viên nhân sự với kinh nghiệm quản lý lớp học và tư vấn giáo dục. | Nữ | 1996 | Quận 5 – Hồ Chí Minh

Human Resources, Class Management, Educational Consultant, Communication Skills, Time Management, Labor Law …

CURRICULUM VITAE
Name:
Nguyen Thi Van Anh
Date of Birth:
06/02/1996
Gender:
Female
Marital Status:
Single
Phone Number:
E-mail:
Address:
48 Go Cong St, Ward 13, District 5, HCM City

EDUCATION
– **Oct 6th – Nov 3rd:**
– Advanced Excel Training for HR Professionals
– **Bachelor of Labor Relation and Trade**
– Sep 2014 – Sep 2018
– Union – Ton Duc Thang University
– Major: Human Resources
– Relevant Coursework:
– Labor Law
– Economics
– Social Health Insurance
– Principle of Accounting
– Social Dialogue
– **Aug 2011 – Aug 2013:**
– Tran Khai Nguyen High School

WORK EXPERIENCE
– **09/2019 – Present:**
– EMG
– Academic Coordinator
– Support foreign teachers in class by providing assistance in matters such as class management, giving extra help to students, providing extra support for teachers during class activities, etc.
– Closely monitor the students’ class attendance and learning progress as well as any class incidents and report to direct managers.
– Get in contact with parents as needed or as requested by teachers/managers to discuss students’ learning and behavior or other matters that require parents’ attention.
– Answer queries from parents, if relevant to your assigned classes, in the best interest of both students and the company.
– Organise progress tests, parent-teacher meetings and attend meetings, events as requested.
– Other related tasks assigned by the managers.

– **06/2018 – 09/2019:**
– Apax Leaders
– Class Management Officer
– Maintain client relationship before, during, and after sales.
– Support other team members.
– Take responsibilities for meeting deadlines.
– Be available for students via phone, email and for individual appointments as needed for questions and academic assistance as determined and outlined in the Faculty.
– Respond to Dean/College staff in regards to performance, student issues/concerns or items needed for faculty file/accreditation needs in a timely manner.
– Be responsible for contacting parents to let them know about their children’s learning outcomes regularly, write reports and submit weekly to Branch Manager and Leader of the team.

– **01/2018 – 06/2018:**
– RISE Vietnam
– Educational Consultant
– Convince and consult customers nominating English courses.
– Solve complaints, customer service or any issues related.
– Meet sale target as required monthly.
– Build trust with customers before or after sale to maintain relations.
– Assist and coordinate with other departments.
– Daily sales/Weekly/Monthly sales reporting on CRM system as per company requirement.
– Other tasks as assigned by line Manager.

SKILLS
– **Computer Skills:**
– Proficient in Microsoft Word, Excel, PowerPoint.
– Look up and synthesize information on the Internet.
– **Language Skills:**
– Able to communicate in English.
– TOEIC 670 score (IELTS 6.0 equivalent).
– **Other Skills:**
– Ability to analyze information accurately.
– Ability to maintain composure during periods of high stress.
– Knowledge and experience of professional work related to labor contracts, social health union insurance, basic understanding of PIT.
– Able to work independently or as a team member with a high sense of responsibility.
– Organizational skills, effective planning, implementation and analysis.
– Be active in corporate activities.
– Interested in learning about social and cultural knowledge.

OUTSTANDING POINTS
– Have good skills and proficiency in the work:
– Ability to consistently deliver a high standard of research and analysis.
– Outstanding time management skills, with the capability to prioritize multiple tasks.
– Have expertise in the following areas:
– Statistics.
– Analysis.
– **Soft Skills:**
– Organizing group work, working independently.
– Good communication, high responsibility.