Chuyên viên điều phối sản xuất với kinh nghiệm làm việc quốc tế | Nữ | 1994 | Gò Vấp – Hồ Chí Minh

Production Coordination, Client Services, Content Writing, SEO, Project Management, Bilingual …

CURRICULUM VITAE

PROFILE
NGUYEN NGOC PHUONG LINH

INFORMATION
– Gender: Female
– Day of birth: 17th November 1994
– Nationality: Vietnamese
– Address: Ward 7, Go Vap District, HCMC, Vietnam
– Phone:
– Email:

CAREER EXPERIENCE
– 2 years in a 100% foreign-owned company, experience in administration works and understanding of standard procedure of foreign projects in post-production for the real estate illustration market.
– Responsible for:
– Working directly with clients to discuss bookings, special requests, and deadlines for each project
– Coordinating and scheduling production appropriately
– Interacting with operators to maximize post-production output
– Handling multiple tasks with tight deadlines
– Ensuring all orders are completed on time following company standards
– Good translation skills for English and Vietnamese and vice versa.
– 2.5 years as a freelancer, specializing in content marketing and Search Engine Optimization (SEO).

KEY SKILLS
– Language:
– Native Vietnamese
– Fluent in English
– Computing Skills:
– Proficient in Microsoft Office (Word, Excel, PowerPoint, Project, Outlook, Internet)
– Ability to:
– Work on multiple tasks with tight deadlines
– Adapt and be flexible
– Pay attention to detail and solve problems
– Good written and communication skills
– Customer care skills

PROFESSIONAL EXPERIENCE
**Senior Acting Production Coordinator / Senior APC (Clients Account Officer)**
URSIN Co., Ltd (Norway Company)
July 2017 – Present
– Communicate directly with Client Services to review incoming requests, efficiently review and organize design assets, and determine realistic production deadlines.
– Guide Client Services on process and design specifications.
– Coordinate and maintain strategic workflow for custom design projects beyond daily advertising production.
– Ensure productions/photos/images are completed successfully and on time.
– Interact with operators to appropriately divide workload.
– Monitor scheduling of operators, ensuring adherence to company standards and protocols.
– Remain focused while handling multiple projects.
– Distribute and deliver orders on time.
– Engage in customer care interactions.
– Develop professional reference materials to improve company workflow and inter-department cooperation.
– Revise and enhance old workflow processes for better efficiency.
– Create relevant tools to assist APCs in managing and monitoring shifts effectively.
– Support Team Leaders in tracking team members’ performance and deviations.
– Responsible for training junior production coordinators and administering their certification tests.
– Write instructional articles related to APC duties.
– Prepare agendas for weekly workshops.
– Manage hard copies and fill in overtime documents.
– Work overtime to support production scheduling and delivery during peak seasons.
– Perform other tasks assigned by Upper Management.

**Freelancer (Content Writer)**
2015 – June 2017
– Create new topics and documents in various sections:
– Cosmetics
– Dietary
– Weight Loss Pills
– Vehicles
– Supercars

EDUCATION
– **Bachelor of Business Administration, Major in Marketing**
Ho Chi Minh Post and Telecommunication Institute of Technology
2012 – 2016
– Grade: Very good
– GPA: 7.9/10 (~3.3/4.0)
– **Extra Certificate:**
– Basic background knowledge in accounting of corporate finance and tax declaration from a short-term course.
– Grade: Very good.