Vương Hảo

Vuong Thi Hao
Address:
Thach That, Ha Noi
Date of birth:
July 14, 1992
Marriage status:
Married
Mobile phone:
(+84)
Email:
CURRICULUM VITAE
CAREER

OBJECTIVE
Become a professional HR Manager where I can use my knowledge and expertise in Human
Resources to carry out various responsibilities in functional areas such as recruitment, staff care
and employee engagement, policy implementation, employment and employee relations in order
to contribute to the overall success of the organization.

EDUCATION
2010 – 2013:
Academy of Finance
Major:
Banking – Insurance (International project with the University of South Toulon – Var,
France)
Ranking:
Excellent
KEY

SKILLS
AND COMPETENCES
▪ Good analytical and report writing

skills
▪ Innovative, flexible and adaptable
▪ Organization skill, problem solving skill and communication skill
▪ Ambitious, challenge taker and result-oriented
▪ Ability to work as a team and as individually
▪ Ability to work under high pressure
▪ Good sense of people
▪ People person but highly confidential
▪ Good supervisory/management skill
▪ Good command of MS-office based on applications and internet research
▪ Proficiency in English

EXPERIENCE
RECORD
06/2021 – 02/2022:
HR Manager
NCE Global Co., Ltd – E-commerce company towards foreign markets (US/EU)
1. Leadership Development and Succession Planning
– Assess and identify competency gaps against competency frameworks for key
roles.
– Provide coaching/ support and tools to line managers to conduct talent review,
conduct career conversations and facilitate their career development
– Support CEO in developing and delivering learning and development

activities
that
help close employees competency and skill gaps
– Track and evaluate the learning effectiveness and impact of learning and
development

activities
2. Staff Care and Employee Engagement
– In collaboration with line managers, create and maintain a conducive working
environment where staff enjoy wellbeing as well as are highly motivated to make
valuable contribution to the organization.
– Administer the engagement survey to get feedback from staff on the
organizational and staff wellbeing and implement and/or coordinate follow-up
actions to improve the result for employees
– Support line managers in promoting and developing personnel to create adaptive,
appropriate and effective

activities
and jobs in a time of flexibility and change.
3. Performance Management
– Provide ongoing support to line managers and individual staff to implement
Competency Assessment for all staff.
This includes providing ongoing coaching and support to line managers and
individual staff
– Support the development of individual development plans in collaboration with
line managers and employees.
– Equip line managers with relevant

skills
to inspire high performance, support
career development and address poor performance in a timely and professional
manners.
– Recognize staff for their additional efforts/ contribution and outstanding
performance in a timely and appropriate manner.
4. Employment and Employee Relations
– Coordinate onboarding/ orientation process for new hires and ensure all the new
hires have good understanding of and subscribe to the company’s core values;
understand the approaches, policies, procedures, strategies and operations to
perform their job.
– Facilitate staffing changes (promotion, new appointment, additional
responsibility) in consultation with relevant line manager
– Administer salary, allowances and other benefits for staff in compliance with
relevant laws, regulations and HR policies
– Handle staff grievances and disciplinary action processes
5. Recruitment
– Facilitate the workforce planning to understand current and future staffing needs
in alignment with strategic directions and operating plans, then define appropriate
recruitment, retention and downsizing strategies
– Develop standard hiring processes, engage in candidate interviews, and use
competency-based behavioral and situational interviewing techniques to find the
right candidates
12/2017 – 06/2021:
HR Team Leader
Elite Fitness – Vietnam Lifestyle Joint stock Company (BIM GROUP)
Nationwide chain of health, wellness and fitness clubs
1. HR strategic roles:
– Support HRM to develop and implement long-term HR strategy and action plan for
staff recruitment, performance evaluation, salary structure, compensation,
headcount planning, salary budget, job description in line with the company’s
overall strategy and labor law compliance
– Business partner:
Proactively establish strong working relationship with heads of
department and other colleagues, seek to understand employee relations in the
organization, their impact on employees and provide information as well as
recommendations to HRM. Support heads of department by providing human
resources advices and decisions, analyzing information and report to HRM
regularly.
2. Recruitment
– Manage recruitment team:
Train, supervise, assess recruitment executives’ work
performance to ensure the consistency and efficiency of recruitment team, ensure
the recruitment team has good support and coordination to relevant functional
team in HR Department as well as with other departments.
– Make annual plan and budget for recruitment

activities
to collect candidates’ data
and advertise company’s recruitment brand
– Maximize all recruitment channels such as online websites, universities, social
recruiting, internal/external recruitment channels… Propose and use reasonable
and cost-effective channels to meet staffing needs of the hiring departments.
– Propose, organize and supervise recruitment events to collect candidates’ data
and increase awareness of company brand.
– Control headcount of all positions and cost so as not to exceed approved budget
– Make proposals related to recruit new staff, create talent pool and enhance
awareness of company’s recruitment brand
3. Labor relations:
– Advice and guide employees on HR policies and programs including staffing,
compensation, benefits, employee relations, health and safety.
– Be a connection between the staff and HOD to adopt staff’s reflections and
contributions in order to help HOD and BOD strengthen the programs and policies
in accordance with the aspirations and expectations of employees.
– Implement initiatives to ensure employee satisfaction, to retain good talents and
minimize staff turnover
– Establish, promote strong working relationship with line managers. Cooperate
with all departments for HR service delivery.
4. HR Operations
– Support HRM with suitable improvement initiatives to further promote and
enhance performance and the HR service at Elite Fitness
– Provide HRM with HR reports/data information (ex:
headcount, recruitment, staff
expenses, ect.), participating in the process of assessment and solution suggestion.
– Be in charge of HR service delivery for the head quarter and Elite clubs including
all management positions, office staff, expat staff
12/2016 – 12/2017:
Senior HRBP Executive
Elite Fitness – Vietnam Lifestyle Joint stock Company (BIM GROUP)
1. HR policy and project
– Performance management:
Support line managers to review performance of
employees through all of the steps of training, setting up SMART

objective
s/KPI
– Annual Merit review:
Support HRM to review salary for Elite’s employee
– Job description:
Support HRM to review organization chart and make sure that all
employees have their JD in place
– Annual headcount planning:
Support HRM to complete annual headcount
planning in timely manner, qualification and productivity
– Support HRM to recommend HR policies and procedures in personnel
administration, recruitment and selection, employee relations, promotion and
transfer and salary systems.
2. HR operation responsibility:
Recruitment
– Assistant in recruitment services including:
candidate’s CVs screening, proceeding
recruitment assessment, interview, candidate’s information database
– Work and maintain with relating offices such as Immigration department, Labor
Department or other different service providers
Compensation and Benefit:
– Be in charge of payroll for the company in 5 months when there is no C&B
Executive
– Do timekeeping for office staff and check club’s timesheets
– Support to calculate commission, service charge, allowance
– Supervise the insurance claim for health care and personal accident
Standard operating as HR Executive
– Complete and follow up all HR’s paper works/ HR procedures such as:
offer letter,
labor contract, HR decisions, etc to the clubs as assignment
– Advise employees/managers of labor relation issues, update HR Policies,
Insurance, PIT, labor law, employee benefits for staff’s acknowledgment and
compliance
– Prepare document and welcome all inspection team in Elite Fitness System
– Ensure the implementation of Company policies and guidelines (performance
evaluation, goal setting, ect) at clubs are aligned and timely managed
– Provide training and supervise HREs’ work performance to ensure the consistency,
efficiency, and effectiveness of HRE team
– Implement internal communication relating to staffing guidelines, directly hold
some programs for employees such as:
Spring trip, Team building, Annual award
event…
11/2014 – 12/2016:
HRBP Executive
Elite Fitness – Vietnam Lifestyle Joint stock Company (BIM GROUP)
– Implement recruitment tasks
– Calculate service charge, commission and allowance according to the company’s
policy and manage about 300 employees
– Do timekeeping for office staff and check club’s timesheets
– Make the orientation course for new comers
– Manage and update the employees’ database and make all HR reports:
Turnover
report, staffing, organization chart
– Undertake the tasks related to business trip plan for staff:
book the hotel rooms,
prepare flight ticket and accommodation;
– Prepare documents and welcome all inspection teams in Elite Fitness system
– Handle and consult HOD on labor relation issues:
resignation, termination,
disputation, discipline.
– Conduct exit interview with the staff resigning and give appropriate suggestions
for improvements
– Plan and request for employees benefits such as birthday, holiday bonus, sick
leave, insurance, teambuilding
– Support to make visa and work permit for expatriates
– Work closely with HOD to follow budget headcount and salary
10/2013 – 11/2014:
HR Assistant
Elite Fitness – Vietnam Lifestyle Joint stock Company (BIM GROUP)
– Support recruitment in all tasks
– Do time keeping for 5 clubs in Hanoi and manage about 300 employees
– Calculate all service charge, allowance and commission based on the company’s
policy
– Make all HR’s paper work such as Offer letter, labor contract, HR’s decisions…
– Update, disseminate and implement welfare programs for staff such as maternity,
sickness, wedding…
– Support HRM to do health and social insurance, PIT
– Make work permit for expat staff
AWARD
Corporate Office Support of the Year, 2018 – Elite Fitness
The award is nominated based on the following criteria:
– Staff in the head quarter has the top rank in the annual performance appraisal
– Outstanding performance
– Great contribution/support to home office/ company, beyond his/her job
responsibility, active participate in company’s

activities
– Professional image and behaviors
– Demonstrates the Values of the Company
TYPICAL

PROJECTS
1. Elite Fitness Recruitment Day 2018 in Hanoi (Jun 2018)
Hire to Goals Rate (Successful candidates vs Vacancies to be filled):
181%
2. Elite Fitness Recruitment Day 2018 in Ho Chi Minh (August 2018)
Hire to Goals Rate (Successful candidates vs Vacancies to be filled):
103%

INTERESTS
– Travelling
– Music
– Cooking
– Books